Privacy Policy

Effective Date: February 27, 2025

1. Introduction

This Privacy Policy describes how paris-local.com (“Website,” “we,” “us,” “our”) collects, uses, discloses, and protects user personal data (“User,” “you,” “your”). We are committed to ensuring the privacy and security of your personal information in compliance with applicable laws and regulations, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other relevant data protection laws.

2. Information We Collect

2.1. Personal Information

We collect personal information you provide directly through interactions with our Website, including but not limited to:

  • Full Name: for identification and communication purposes.

  • Phone Number: to contact you regarding your booking if necessary.

  • Email Address: to send booking confirmations, updates, and respond to your inquiries.

  • Comments: to take into account any specific requests or additional information you wish to share.

  • Preferred Language: to communicate with you in your selected language.

  • Hotel Details (if provided): to arrange pick-up or provide more accurate directions.

  • Payment Information: for processing transactions. All payments are securely processed by third-party providers (Stripe or PayPal), and we do not store your payment data on our servers.

  • Acceptance of Policies: to ensure compliance with our privacy, personal data processing, and return policies.

2.2. Automatically Collected Information

When you visit the Website, we may automatically collect:

  • IP Address: for location identification and security purposes.

  • Browser and Device Information: to optimize Website performance.

  • Cookies and Tracking Technologies: for enhancing user experience and traffic analysis.

3. Use of Information

We use the collected information for:

  • Service Provision: processing and managing bookings.

  • Communication: responding to inquiries, sending confirmations, and notifications.

  • Website Improvement: analyzing Website usage for optimization.

  • Marketing: informing you about services, special offers, and promotions (with your consent where required).

4. Disclosure of Information to Third Parties

We do not sell or share personal information with third parties, except in the following cases:

  • Service Providers: we may share information with trusted partners who assist in providing services (e.g., payment processors).

  • Legal Obligations: if required by law or to comply with lawful government requests.

5. International Data Transfers

Your information may be transferred and processed in countries outside your jurisdiction, which may not have the same data protection laws as your country. In such cases, we take measures to ensure adequate protection of your data in accordance with this Privacy Policy and applicable law.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Right to Access: request details of the personal data we process about you.

  • Right to Rectification: update or correct your data.

  • Right to Erasure: request deletion of your personal data.

  • Right to Restrict Processing: limit how we process your information.

  • Right to Data Portability: obtain a copy of your data in a structured format.

  • Right to Object: object to processing for certain purposes.

  • Right to Withdraw Consent: withdraw consent at any time if processing is based on consent.

To exercise these rights, please contact us using the details in section 12.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience and analyze website traffic. Cookies are small files stored on your device that help improve functionality and personalization of our Website.

8.1. Types of Cookies We Use

  • Essential Cookies: Necessary for core website functions, such as login authentication and security.

  • Performance Cookies: Help us analyze website usage and improve performance.

  • Functional Cookies: Store user preferences and settings.

  • Advertising & Analytics Cookies: Used by third-party services like Google Analytics, Facebook Pixel, Yandex Metrica, TikTok Pixel, and other tracking tools to provide personalized ads and measure website performance.

8.2. Managing Cookies

You can manage or disable cookies through your browser settings. However, disabling cookies may affect certain Website features.

9. Payment Information Security

We do not store or process payment information directly. All transactions are securely handled by third-party payment processors such as Stripe, PayPal, and Amelia booking system, which comply with PCI DSS security standards. Your payment data is encrypted and protected by advanced security protocols.

10. Do Not Sell My Personal Information (CCPA Compliance)

We do not sell personal information. California residents can request further details about their data and opt-out of any data sharing by contacting us at help@paris-local.com.

11. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Changes take effect upon posting on the Website. We encourage you to review this policy regularly.

12. Contact Information

If you have any questions or requests related to this Privacy Policy, please contact us:

📧 help@paris-local.com
🌐 paris-local.com